Legal

Terms of service

Last updated 12 November 2026. These terms are a starting template; have them reviewed by a solicitor before trading.

1. Who we are

StreamVault is operated by StreamVault Ltd, Kildare, Ireland ("we", "us"). Contact: hello@example.ie.

2. The service

We provide access to television channels and on-demand content streamed over the internet ("the Service") for the subscription period you purchase. All content made available through the Service is provided under licence from the relevant rights holders. The Service is for personal, non-commercial use in a private household unless a business plan is agreed in writing.

3. Your account

Login details are for you and your household. Each plan allows a fixed number of simultaneous streams. Sharing or reselling logins, or exceeding the connection limit, may result in suspension without refund.

4. Payments

Prices are shown in EUR and include VAT where applicable. Subscriptions are one-off payments for the chosen period and do not renew automatically. Card payments are processed by Stripe; we do not store card details.

5. Cancellation and refunds

Because the Service is digital content supplied immediately, you agree that your statutory 14-day cooling-off right ends once activation begins. Our goodwill refund policy still applies.

6. Availability

We aim for 99.9% availability but cannot guarantee uninterrupted service. Outages caused by your internet connection, device or third-party apps are outside our control. Prolonged outages on our side are credited with extra subscription time.

7. Acceptable use

You must not attempt to copy, redistribute, record for distribution, or publicly screen content, nor interfere with the Service or other users.

8. Liability

Nothing in these terms limits liability that cannot be limited under Irish law. Otherwise our total liability to you is limited to the amount you paid for the current subscription period.

9. Governing law

These terms are governed by the laws of Ireland and the Irish courts have exclusive jurisdiction.