Frequently asked questions

IPTV (Internet Protocol Television) delivers live TV channels and on-demand video over your broadband instead of a satellite dish or aerial. You watch through an app on your TV, phone, tablet or computer.

Around 10 Mbps for a steady HD stream and 25 Mbps for 4K. Most Irish fibre and 4G/5G connections are well above that. A wired connection or a strong Wi-Fi signal makes the biggest difference.

Card payments activate automatically and your login is emailed straight away. Bank transfers are activated during support hours once the money lands, usually within a few hours.

No. Use the TV, Firestick, Apple TV, phone or laptop you already own. If you want a dedicated box, any Android TV box works well.

How many devices can watch at the same time. A 3-screen plan can be installed on as many devices as you like, but only three can be streaming at once.

No. Every plan is a one-off payment for the length you choose. Nothing renews automatically; we email you before it ends so you can renew if you want to.

Yes. Order the new plan and mention your existing order reference at checkout. We move you over and credit any unused time.

Visa, Mastercard, Apple Pay and Google Pay through Stripe, plus bank transfer and Revolut. We never see or store your card details.

If the service doesn't work on your device and we can't fix it within 48 hours of activation, we refund you in full. See the refund policy for details.

Any app that supports M3U or Xtream Codes logins: IPTV Smarters, TiviMate, XCIPTV, GSE, iPlayTV, VLC and more. Our setup guides walk through the best app for each device.

Yes, a full EPG with programme information for the main channels, plus catch-up on supported channels.

Nearly always Wi-Fi. Move closer to the router, use an Ethernet cable, or pick the SD/HD version of a channel. If it persists, contact support and we'll check your line.

Yes, the service works anywhere with a decent internet connection. Some countries restrict streaming, in which case a VPN helps.