Legal

Privacy policy

Last updated 12 November 2026. StreamVault Ltd is the data controller. Contact: hello@example.ie.

What we collect

• Order details: name, email, phone (optional), device type, plan and payment method, plus your IP address for fraud prevention.
• Payment: card payments are handled by Stripe. We receive a payment reference only, never your card number. See Stripe's privacy policy.
• Messages: anything you send via the contact or trial forms.
• Technical: standard server logs (IP address, browser, pages visited). We do not use advertising trackers.

Why we use it

To set up and run your subscription (contract), to answer your messages, to prevent fraud and abuse (legitimate interest), and to meet tax and accounting obligations (legal obligation). We email you about your order and before your subscription ends; we do not send marketing without your consent.

Who we share it with

Our hosting provider, our payment processor (Stripe) and, where required, Revenue or law enforcement. We never sell personal data.

How long we keep it

Order records are kept for six years for accounting purposes. Contact and trial messages are deleted after 12 months. Server logs are rotated within 30 days.

Cookies

We use one strictly necessary session cookie to keep forms secure. No analytics or advertising cookies are set.

Your rights

Under the GDPR you can ask for a copy of your data, have it corrected or deleted, restrict or object to processing, and lodge a complaint with the Data Protection Commission. Email us to exercise any right.